Use the form on this page to request an RMA number from FiberFin. All products sent to FiberFin will be evaluated upon receipt. Products to be repaired, if covered by warranty, will be repaired and returned at no charge. If a product is to be returned for repair or calibration outside of warranty*, the process must be authorized by FiberFin before any work can be done. Additional work, such as calibration, will be quoted before proceeding.
Use the following guidelines to ensure that returns are processed quickly and efficiently:
Additionally, please read FiberFin's Terms and Conditions that pertain to returns and repairs.
This form is also used to return Rennsteig eForce crimp tools for service when the tool is not functioning correctly. Please read this page first for more information about Rennsteig eForce service returns. If possible, please make return shipments to the attention of eForce Service (your RMA number). In the comments field, we ask that you include as many details about the tool as possible, including:
Standard repair evalutation: $35.00
Standard repair charge: $75.00 per hour, plus parts